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  • Audio intermittent or sudden stop

Audio intermittent or sudden stop

1 min read

As for the IEAST audio device, intermittent or sudden stops refer to the situation where the sound suddenly cuts off or starts playing intermittently without any warning. This could be due to various reasons, including technical issues, connection problems, or software malfunctions. Some possible causes include:
 
1. Loose connections: Improperly connected audio cables or connectors may cause intermittent or sudden stops in audio playback.
 
2. Hardware failure: The IEAST audio device, speakers, routers, and other related devices malfunctioning or being damaged may result in audio interruptions.
 
3. Software issues: Firmware bugs can cause audio interruptions.
 
4. Network problems: If you are streaming audio from the internet, poor network connectivity or congestion may cause intermittent or sudden stops in audio playback.
 
5. Power issues: Insufficient power or power fluctuations can interrupt audio playback.
 
To address this issue, you can try the following steps:
 
1. Check connections: Ensure all audio cables and connectors are securely plugged in.
 
2. Test different audio devices: Try using different speakers or audio devices to determine if the issue lies with the hardware.
 
3. Update firmware: Update the IEAST audio device to the latest firmware version to ensure it is synchronized with the latest firmware and resolve any software-related issues.
 
4. Check network connection: If it is streaming audio, check your network connection to ensure its stability. If possible, consider using a wired connection instead of Wi-Fi.
 
5. Restart/Reboot: Sometimes, simply restarting or rebooting the devices can resolve temporary software malfunctions.
 
If the problem persists, please consult our customer support for further assistance.
 
AMP-i50Bv2, AMP80, eAMP 2, eAMP2 Pro, ePlay 2, ePlay 2 Pro, M50
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Updated on April 14, 2024
IEAST Controlle App cannot find eAMP 2 during setup processUnable to detect Bluetooth for eAMP 2

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