Line input and fiber optic input equipment have no sound

There could be several reasons why the IEAST audio device Line input and fiber optic input equipment have no sound. Here are a few troubleshooting steps you can try:

 

1. Check the connections: Ensure that all cables are securely connected to the appropriate ports on the IEAST audio device and the audio source. Make sure the cables are not damaged and are plugged in correctly.

 

2. Check the volume levels: Make sure the volume levels on both the IEAST audio device and the audio source are turned up and not muted. Also, check if any specific input or output channels are muted or turned off.

 

3. Test different audio sources: Try connecting different audio sources to the IEAST audio device using the line input and fiber optic input. This will help determine if the issue lies with the equipment or the audio source itself.

 

4. Check the settings: Ensure that the correct input source is selected on the IEAST audio device. Some devices may have multiple input options, so make sure the correct input is chosen.

 

5. Update firmware: Check if there are any firmware updates available for the IEAST audio device. Updating the firmware could potentially resolve any compatibility issues or bugs that may be causing the lack of sound.

 

6. Reset the equipment: If none of the above steps work, try resetting the IEAST audio device to its factory settings. Refer to the user manual or manufacturer’s website for instructions on how to perform a reset.

 

If after attempting these steps, the line input and fiber input on the IEAST audio device still have no sound, it may indicate a hardware issue. In this case, it is recommended to contact our customer support for further assistance or consider repairing or replacing the device.