中文 (中国)
There could be several reasons why Bluetooth is not being detected for the eAMP 2 Pro. Here are a few troubleshooting steps you can try:
1. Make sure that your eAMP 2 Pro is switched to Bluetooth mode (via the IEAST app, front panel buttons, or remote control). Check if the front panel displays “Bluetooth 5.0” or if the IEAST Controller app shows “Bluetooth”, ensuring that it has been switched to Bluetooth mode.
2. Ensure that the eAMP 2 Pro is in pairing mode. Refer to the user manual of the eAMP 2 Pro to find out how to put it in pairing mode.
3. Restart both your device and the eAMP 2 Pro. Sometimes, a simple restart can fix connectivity issues.
4. Move your device closer to the eAMP 2 Pro. Bluetooth has limited range, so try bringing your device closer to the eAMP 2 Pro and see if it gets detected.
5. If you have connected other Bluetooth devices to your device before, try removing them from the Bluetooth settings menu and then try connecting the eAMP 2 Pro again.
6. Make sure that the eAMP 2 Pro is compatible with your device. Check the specifications of both devices to ensure compatibility.
7. If you have tried all of these steps and still cannot detect the Bluetooth of eAMP 2 Pro, we recommend contacting our customer support for further assistance.
